Thursday, October 15, 2009

A little of this, A little of that... Oh and BOOOO!

Not much shopping these days, but a few purchases here and there... some personal shopping (free of charge) I thought I would share...

I recently purchased a very cute canvas tote for my girlfriends to use on our trip to Napa... the website is www.tossdesigns.com. The totes I wanted were sold out online so I emailed the customer service people and they had stock in their one shop so were able to ship me what I needed. Perfect and seamless customer service and the bags were exactly what I had seen, wanted and the for the price: $22.00! Love them and so did the girls!

EBay purchase of a pair of HUNTER boots proved successful... I wanted the HUNTER shorty boots but did not want to pay retail right now... EBay purchase
at half price and free shipping direct from the UK... I win! Details if you want the seller info. Still love the website when I need something just like wellies!

When a friend's mom came to visit from out of town and wanted to shop... they called me... she wanted to shop for shoes! (What's that music playing in my ears?? No problem, I'm your girl!) I knew what that we were not shopping high end and that we were not looking for just any deal out there. There was a purpose and there was satisfaction going to have to be guaranteed. Who cares where we went exactly... the point is that mom went home with a pair of UGG slipper/shoes that she can wear to walk the dogs, as slippers and possibly to work if need be in Lancaster, PA. She was thrilled! Under $65.00 because I found her the kid size and she did not have to pay tax since it was under $100.00. I'm good! She was elated!

Without telling you which Halloween costume I bought, this maybe a good website to keep on file for costumes and party ideas... www.prankplace.com

Happy leaf peeping!

Make Up For NEVER

About a month ago, my great friend Jenny and I were on a killer NYC stroll after our Fashion Week duties. Jenny had spoken highly of this cosmetic brand that a make up artist she worked with had sworn by. We paid a visit to the retail store in the West Village on our stroll. Before I expose the name and my distaste, let's discuss (from a women's point of view) what one expects when they are shopping for make up and/or shopping at all in terms of customer service.

1. Is it too much to ask for a greeting when I enter the store? 2. Is it also too much to ask for you to get up from behind the wrap desk to greet me? 3. Further "Is there anything that I am looking for?"

So here we go... Jenny and I walk into MAKE UP FOR EVER... a meek greeting of a glance and a 'hi'. I think we give her the impression that we are just looking, however I was in the market for a new mascara. Long story short, she shows me where the mascara selection is, but can only point out one mascara that is the 'best seller'. That is about the end of the customer service. I ask if I can test it and she says yes. At most make up counters there is someone there to apply the make up for you and speak to you about the product. I had to find my own application brush and when asked her if I could purchase it, she told me they were sold out. We left.

So... MAKE UP FOR NEVER is more like it! Bad customer service in this day and economic time? Really?