If you are in the market for a new printer... go directly to BestBuy and get the Hewlett-Packard Photosmart All-in-One Wireless Printer/Copier/Scanner Model #C4795. This model is exclusive to BestBuy and is being offered at $129.99. Besides the cute touch screen and (semi) wireless appeal... the sleek black and chocolate brown shell... the customer service set up was just short of IMPECCABLE that I received when setting up my additional computer! I had called the HP customer service with little confidence and was shockingly surprised at the amount of helpful information I received from my customer service rep, Anne. Anne, whom I was speaking to up in Toronto... was a bevy of information regarding my new printer, my old printer, the new Leopard operating system on Macs, (should I be buying a new computer anytime soon) and on and on and on. The most helpful piece of information that Anne was able to supply me with was in regards to my unused printer cartridges from my old printer. She told me I can write a letter to the HP headquarters explaining how many unopened cartridges I have and what the new cartridge is for the C4795. If all goes according to plan... they will send me the paperwork and packaging materials to do a swap out for what my new printer needs! Amazing! Stay tuned to see if this is actually successful.Nevertheless, I love the new printer... Anne was fab and I am eagerly awaiting the replacement ink cartridges!
1 comment:
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